Shipping Policy

Shipping Policy

  1. Order Processing Time
    All orders are processed within [2 to 3] business days (excluding weekends and public holidays) after your order is confirmed.
    Please note that during high-volume periods (sales, holidays, promotions, etc.), processing may take additional time. We cannot be held responsible for delays caused by such exceptional circumstances.

  2. Shipping Method and Delivery Time

We offer one free shipping method with no minimum purchase required.

Mainland France:
Standard Delivery: [5 to 10] business days — Free

  1. Shipping Restrictions
    We currently do not impose any shipping restrictions. All serviced areas are eligible for free delivery.

  2. Order Tracking
    Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
    You can track the status of your delivery via the carrier’s website.

  3. Damaged or Lost Items
    If you receive a damaged item or if your order is lost during transit, please contact us immediately.
    We will take all necessary steps to resolve the issue as quickly as possible, which may include a replacement or a refund, depending on the situation.

  4. Customs Duties and Import Taxes
    For international orders, customs duties or import taxes may apply depending on the destination country's regulations.
    These potential charges are the customer’s responsibility and are not included in the purchase price.